HomeBrand Digital Stories

  • Zappos Cx Program – Delighting Customers

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Sprint Cx Program – Listen > Think > Empower > Create > Delight

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Macy’s Cx Program – M.O.M. Strategy

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Zappos.com’s purpose is simple: to live and deliver WOW. And HOW? The 4 “Cs” – Commerce, Customer Service, Company Culture, Community.

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Nike Digital is now a $1 Billion per quarter business unit. What is Nike’s Digital; “Consumer Direct Offense” Cx strategy?

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • How Starbucks drives Customer Experience (Cx) for “18 million Rewards Members”, world’s largest in restaurant industry.

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Coca-Cola – how they want to “lift and shift” 21 Brands worth at least $1 Billion, each.

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • What are the “characteristics” of hugely successful tech companies? Here are “5 Examples” that we all can adopt 💪

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Nike’s “Consumer Direct Offense” Strategy?

    • April 10, 2023
    • Posted by: Gopal Krishna
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  • Wells Fargo – Well Placed to become Customer-centric Bank.

    • April 10, 2023
    • Posted by: Gopal Krishna
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