- February 28, 2023
- Posted by: Gopal Krishna
- Categories:

Sales productivity refers to the relationship between a salesperson’s efficiency (inputs) and their effectiveness (outputs).
Gains in productivity are achieved by optimizing rep’s efficiency and effectiveness.
Sales efficiency refers to optimizing the use of time.
An efficient rep spends time on high-impact activities like call preparation, as opposed to low-impact activities like administrative tasks.
Sales effectiveness relates to a rep’s ability to drive revenue.
A highly effective rep uses available resources to win customers. Critically, these resources — content, guidance, and training — must be close at hand to close deals.
The relationship between sales efficiency and sales effectiveness can be plotted on a productivity matrix like the one below.
Bottom Performers – Reps struggle to prioritize revenue driving tasks and are overwhelmed by low impact tasks.
Poor Prioritizers – Reps complete low impact tasks at the cost of revenue driving tasks.
Top Prioritizers – Reps prioritize revenue driving tasks against low impact tasks.
80 Hour Workers – Reps prioritize revenue driving tasks and low impact tasks leading to long hours and burn-out.
#sales #productivity #salesmanagement #growth #content