- February 28, 2023
- Posted by: Gopal Krishna
- Categories:
Traditional Selling :
1. Discover a problem customer is facing
2. Provide a suitable solution
3. Deal done.
Until few years ago, this has been the model. However, B2B Buying process changing and Covid-19 accelerated this change.
So, how can Vendors excel in this environment?
“Value Based Selling” is the answer. In this model, vendor is expected to understand;
A. Customer’s business environment?
B. Products & services customer offers to the market?
C. How do they earn revenue, who are their customers?
D. Who’s customer’s competition?
E. What are customer’s growth drivers?
With Value based Selling, a vendor is in a much better position to;
I. Identify new problems/challenges, not recognized by your customer
2. Provide a solution, not anticipated by your customer
3. Discover new opportunities, not seen by your customer
By adopting this model consistently, a vendor will gain customer’s trust, confidence and will be seen as a partner for long term relationship.
I welcome you to share your thoughts…
#B2B #ABM #Sales #Strategy #CX