- February 28, 2023
- Posted by: Gopal Krishna
- Categories:
π π “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou (Human Rights Activist)
π “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” Jeff Bezos
π “Customer service shouldn’t just be a department, it should be the entire company.” Tony Hsieh
π “Instead of focusing on the competition, focus on the customer.” Scott Cook
π “We don’t want to push our ideas on to customers, we simply want to make what they want.” Laura Ashley
π “As a membership site we’re always focused on reducing churn and increasing satisfaction. We know that collecting feedback from customers throughout the customer’s lifecycle has allowed us to achieve both.” James Bake
π “Good customer service costs less than bad customer service.” Sally Gronow
π “The more advocates you have, the fewer ads you have to buy.” Dharmesh Shah
What’s your organization’s philosophy for Cx or Customer Service? π
#Cx #CustomerExperience #CustomerService #B2B #Quotes