on “Customer Experience (Cx) and Customer Service” 
from very successful business leaders!- February 28, 2023
- Posted by: Gopal Krishna
- Categories:
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou (Human Rights Activist)
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” Jeff Bezos
“Customer service shouldn’t just be a department, it should be the entire company.” Tony Hsieh
“Instead of focusing on the competition, focus on the customer.” Scott Cook
“We don’t want to push our ideas on to customers, we simply want to make what they want.” Laura Ashley
“As a membership site we’re always focused on reducing churn and increasing satisfaction. We know that collecting feedback from customers throughout the customer’s lifecycle has allowed us to achieve both.” James Bake
“Good customer service costs less than bad customer service.” Sally Gronow
“The more advocates you have, the fewer ads you have to buy.” Dharmesh Shah
What’s your organization’s philosophy for Cx or Customer Service? 
#Cx #CustomerExperience #CustomerService #B2B #Quotes
